--- title: Update your plan and/or payment information description: Update your plan and/or payment information --- [Skip to content](https://knowledge.nexone.ca/en-ca/update-your-plan-and/or-payment-information#main-content) English - Canada Show submenu for translations [![LOGO\_KNOWLEDGE\_BASE3](https://knowledge.nexone.ca/hubfs/LOGO_KNOWLEDGE_BASE3.svg)](https://knowledge.nexone.ca/en-ca?hsLang=en-ca) - [NexOne Agent](https://knowledge.nexone.ca/en-ca/nexone-agent) - [NexOne Office](https://knowledge.nexone.ca/en-ca/nexone-office) - [NexOne Legend](https://knowledge.nexone.ca/en-ca/nexone-legend) Open main navigation Close main navigation - [NexOne Agent](https://knowledge.nexone.ca/en-ca/nexone-agent) - [NexOne Office](https://knowledge.nexone.ca/en-ca/nexone-office) - [NexOne Legend](https://knowledge.nexone.ca/en-ca/nexone-legend) - English - Canada Show submenu for translations - [Free Webinars](https://nexone.ca/) [Free Webinars](https://nexone.ca/) How can we help you? - There are no suggestions because the search field is empty. 1. [NexOne](https://knowledge.nexone.ca/en-ca?hsLang=en-ca) 2. [NexOne Agent](https://knowledge.nexone.ca/en-ca/nexone-agent?hsLang=en-ca) 3. [Accounts & Billings](https://knowledge.nexone.ca/en-ca/nexone-agent?hsLang=en-ca#accounts-billings) November 11, 2025 # Update your plan and/or payment information In order to have your plan and/or your credit card information be updated, you can follow these steps: 1. In the top right corner, click '**Profile**' 2. Click on **Account** 3. Choose the option you need - **Change your plan**: ![61058325-25b6-4614-9a64-49c763f66ccc](https://knowledge.nexone.ca/hs-fs/hubfs/61058325-25b6-4614-9a64-49c763f66ccc.png?width=670&height=326&name=61058325-25b6-4614-9a64-49c763f66ccc.png)   ![](blob:https://nexone.atlassian.net/61058325-25b6-4614-9a64-49c763f66ccc#media-blob-url=true&id=e763245c-f413-4553-a61b-a43260afd3a1&collection=contentId-2457927708&contextId=2457927708&width=1920&height=935&alt=) Click here for detailed steps[Change My Plan](https://nexone.atlassian.net/wiki/spaces/RKB/pages/23068688) - **Update your credit card on file:** ![c6b99521-7b0f-49cb-916d-951421c56d78](https://knowledge.nexone.ca/hs-fs/hubfs/c6b99521-7b0f-49cb-916d-951421c56d78.png?width=670&height=327&name=c6b99521-7b0f-49cb-916d-951421c56d78.png)  ![](blob:https://nexone.atlassian.net/c6b99521-7b0f-49cb-916d-951421c56d78#media-blob-url=true&id=0de776ed-9898-4960-add3-db49c86070e1&collection=contentId-2457927708&contextId=2457927708&width=1918&height=936&alt=) Click here for detailed steps: [Update my Credit Card Information](https://nexone.atlassian.net/wiki/spaces/RKB/pages/19562603)               - 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