---
title: How to send survey emails - 121QA
description: How to send survey emails - 121QA
---
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June 23, 2026
# How to send survey emails - 121QA
As a NexOne administrator, you have the ability to send out surveys to both seller and buyer clients.
To enable this service, contact [121QA](http://121qa.com/)
1. To create a new survey:
- Open a firm/closing transaction and select “**Send a survey”** on the right-hand side.
A new window will appear and you must make a selection:
- On behalf of: Select the agent (if more than one from your office, repeat this process after the first one has been sent)
- Select a client from the list. If you would like to add an additional client, click on “add a recipient”
- The email section must be completed in order to send the survey.
- Select type of client and language
- Send
**Important**
If an agent changes email address, you’ll need to connect in your 121QA Account and make the changes manually.
**Completed!**
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