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How to Create/Remove client's files

Creating a Client’s File

 

1. Click on the Client's tab

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2. Click on the Add button

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3. Fill the Client's File profile information, then click Next (make sure to fill at least the required field: Status, Office & Type)

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TIP: Click on view log to see when and by who the Client's File was created and modified

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4. Fill the Agent's tab by adding the corresponding agents to your Client's File, using the dropdown menu, then click Next

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5. Fill the Client's tab by adding the corresponding clients information, then click Next (make sure to fill at least the required field: First/last name & Email address)

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6. You can leave a note if necessary (not mandatory), and then click Save at the bottom of your page

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Removing a Client’s File

 

Note: Only Kit status files can be sent to trash. If your status is not set as a "Kit", then you will have to contact your office Admin to send your file to trash

 

1. Click on Client's tab

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2. Click on your Client's File name

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3. Click on Send to Trash on your right hand

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