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Forgot your password

1. Click on "Forgot your password?"

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2. Enter your email address + Next

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3. Enter your Security Question and Answer, then click "Reset"

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An email will be sent to the registered email address with instructions on how to reset your password.

 

Resetting your NexOne password

 

  1. Request a Password Reset:
    Contact NexOne Support at support@nexone.ca to request a password reset. You'll have 48 hours to change your password once you receive the reset email.
  2. Reset Your Password:
    • Open the password reset email.
    • Follow the instructions provided to update your login credentials.
    • Copy and paste the new login details into the appropriate fields.
  3. Update Your Profile Password:
    • Log in to your NexOne account.
    • Navigate to Profile > Password.
    • Enter your current password and create a new one.
  4. Set Your Security Question:
    • Go to the Security Question section in your profile.
    • Complete the fields and select Change to save your security question.