--- title: Change/correct Routing Order description: Change/Correct Routing Order --- [Skip to content](https://knowledge.nexone.ca/en-ca/change/correct-routing-order#main-content) English - Canada Show submenu for translations [![LOGO\_KNOWLEDGE\_BASE3](https://knowledge.nexone.ca/hubfs/LOGO_KNOWLEDGE_BASE3.svg)](https://knowledge.nexone.ca/en-ca?hsLang=en-ca) - [NexOne Agent](https://knowledge.nexone.ca/en-ca/nexone-agent) - [NexOne Office](https://knowledge.nexone.ca/en-ca/nexone-office) - [NexOne Legend](https://knowledge.nexone.ca/en-ca/nexone-legend) Open main navigation Close main navigation - [NexOne Agent](https://knowledge.nexone.ca/en-ca/nexone-agent) - [NexOne Office](https://knowledge.nexone.ca/en-ca/nexone-office) - [NexOne Legend](https://knowledge.nexone.ca/en-ca/nexone-legend) - English - Canada Show submenu for translations - [Free Webinars](https://nexone.ca/) [Free Webinars](https://nexone.ca/) How can we help you? - There are no suggestions because the search field is empty. 1. [NexOne](https://knowledge.nexone.ca/en-ca?hsLang=en-ca) 2. [NexOne Agent](https://knowledge.nexone.ca/en-ca/nexone-agent?hsLang=en-ca) 3. [Electronic Signatures](https://knowledge.nexone.ca/en-ca/nexone-agent?hsLang=en-ca#electronic-signatures) December 1, 2025 # Change/correct Routing Order ![](blob:https://nexone.atlassian.net/20ea9e85-f768-4fb6-83a0-e37c35992769#media-blob-url=true&id=0de35b43-551d-4cdc-a5c7-8bd15ffadf8d&collection=contentId-2508226728&contextId=2508226728&width=1650&height=563&alt=)![20ea9e85-f768-4fb6-83a0-e37c35992769](https://knowledge.nexone.ca/hs-fs/hubfs/20ea9e85-f768-4fb6-83a0-e37c35992769.png?width=670&height=229&name=20ea9e85-f768-4fb6-83a0-e37c35992769.png) 1. In your NexOne Agent account, select your Client 2. Pick a Transaction 3. Click on your signing session. 4. Select the View Box to the right of the signing session name. ![eb5205a5-6252-4540-8fc4-36aff2bb8df0](https://knowledge.nexone.ca/hs-fs/hubfs/eb5205a5-6252-4540-8fc4-36aff2bb8df0.png?width=670&height=141&name=eb5205a5-6252-4540-8fc4-36aff2bb8df0.png)  ![](blob:https://nexone.atlassian.net/eb5205a5-6252-4540-8fc4-36aff2bb8df0#media-blob-url=true&id=f0f23c12-43cf-4aef-a836-95d91070ca0c&collection=contentId-2508226728&contextId=2508226728&width=1182&height=249&alt=) 4\. Click on “ Edit Signers & Documents “ If both clients were set as routing #1, then they will receive the request by email at the same time and they will be able to start their signing session whenever they need to.  ![09f7faa0-2fec-4c0e-835b-0d7e21e4fd79](https://knowledge.nexone.ca/hs-fs/hubfs/09f7faa0-2fec-4c0e-835b-0d7e21e4fd79.png?width=670&height=335&name=09f7faa0-2fec-4c0e-835b-0d7e21e4fd79.png) ![](blob:https://nexone.atlassian.net/09f7faa0-2fec-4c0e-835b-0d7e21e4fd79#media-blob-url=true&id=c8a2c186-e156-4bd3-a825-5ee9445a3c7f&collection=contentId-2508226728&contextId=2508226728&width=1230&height=615&alt=) 5\. The **routing** number will determine the order of reception of the signature request by your clients. In the example above, Adam would be the third to receive the signing session after the other two clients have signed.  ![ac6fd914-543f-4d67-a20a-97e1c7cf153f](https://knowledge.nexone.ca/hs-fs/hubfs/ac6fd914-543f-4d67-a20a-97e1c7cf153f.png?width=670&height=452&name=ac6fd914-543f-4d67-a20a-97e1c7cf153f.png) ![](blob:https://nexone.atlassian.net/ac6fd914-543f-4d67-a20a-97e1c7cf153f#media-blob-url=true&id=89a31e0c-b9fa-4a91-aff7-0ea34c53c08f&collection=contentId-2508226728&contextId=2508226728&width=878&height=592&alt=) 6\. 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